The small type: If you’re looking for an original gemstone or special wedding present, Leibish & Co. has a powerful stock of top-notch, colorful, and conflict-free diamonds and gems. The family-run company happens to be functioning online since 1998 with an individual touch with which has generated repeat business worldwide. Leibish & Co. makes it simple to buy free rocks or even use their free of charge “Design Your Own” tool to create your ideal piece of jewelry your. With decades of expertise and strong design under their gear, Leibish & Co. is found on the brink of increasing its stock to watches and other extras.
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When Leibish Polnauer founded 1st on-line diamond company in 1998, it took almost a full day to publish a single Schaffhausen picture and description to their site â but he was a visionary which noticed potential inside the fledgling realm of e-commerce. “When he sees the potential in a notion, he can try everything inside the power to advance along with it,” said Benji Margolese, Director of information promotion for Leibish & Co.
Leibish developed a successful, family-run operation together with his partner and kids helping in leadership roles. They will have expanded a fruitful web based business with workplaces situated around the world. Leibish & Co. is a leader in distinctive coloured diamonds and gems which are difficult to find in other places. The diamonds will also be conflict-free, that will be a significant factor for all consumers.
“People started to all of us because they find some thing a little various, one thing more special than what everyone else has actually,” Benji said.
While Leibish & Co. supplies top-notch conventional expensive diamonds, the organization focuses on colourful, unique jewelry. When requested precisely why the organization provides these types of increased client return price, Benji easily pinpoints the main reason.
“It really is a variety of excellent products, fantastic solution, and precious jewelry crafted for the highest degrees of excellence,” the guy mentioned. “The precious jewelry we make just isn’t your daily, mass-produced style of item. Every piece is custom-made to completely suit the diamond or gem selected by the client.”
A family group Affair With private Service
Leibish & Co. is actually a real family members company, with Leibish’s members of the family playing key functions for the business.
Leibish functions as creator and chairman of this business, while his wife, Rosi, could be the business’ Events Manager. Their unique oldest daughter, Chavi, serves as top honors Jewelry Designer â that’s an enormous responsibility since custom precious jewelry comprises more than 50% of this organizations company, Benji mentioned.
Leibish’s oldest son, Yossi, may be the Chief Executive Officer of Leibish & Co. Another son, Shmulik, who is a graduate associated with Gemological Institute of The united states, could be the Chief Diamond Buyer when it comes down to organization. “Shmulik is, really, certainly one of most talented shade diamond specialists in the industry,” Benji mentioned.
Leibish’s boy Itzik is the businesses COO and operates the ny company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kiddies, will be the businesses CFO.
“among the longtime people in the team, i will tell you that, although there is no relation, they give consideration to me, as well as others, section of their loved ones,” Benji stated. “most of us bring our own expertise to the company, but interact to constantly grow the business.”
Customers are additionally treated like household at Leibish & Co., where business invests power into individual service and income. “if you’ve ever addressed one certain broker, including, that’s the same individual you may constantly manage, no matter what you will be contacting or creating in about,” Benji said. “do not rely on driving consumers around to different departments when they have a question or particular problem they want to handle.”
Consumers Come From All Over the World
Leibish has actually multiple several types of customers: discover people, whom mostly shop through the site, stores, and those into the trade business, whom usually go to the company’s main offices in nyc, Israel, and Hong-Kong.
The majority of Leibish & Co.’s clients are through the United States. The subsequent most popular audience is Canada, followed closely by the uk, Australia, Hong Kong, therefore the remainder of Europe.
Clients at each period of life shop at Leibish & Co., though nearly all are involving the ages of 35 and 54, Benji mentioned. Furthermore, the organization garners more or less 300,000 web site visits every month â and helps to keep the majority of their customers coming back.
“With over a 70per cent return customer standing, we stay one of the most famous businesses within market,” the guy said.
Colorful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. carries high-end precious jewelry, but in addition keeps inventory mobility, specifically for on line customers, Benji said. The firm offers numerous free expensive diamonds and valuable gemstones, but the important items are tailored precious jewelry productions.
“We keep big selection of multicolor diamond and gemstone jewelry, which includes on the rarest shades ever before seen,” the guy mentioned. “we’re recognized well by our very own bread-and-butter services and products â yellowish diamond and green diamond involvement bands. However, we sell expensive jewelry of nearly every shade, and important gemstones â including sapphires, emeralds, and rubies. We sell precious jewelry constructed with colorless diamonds, as well, but the expertise is in the world of shade.”
For customers that have anything at heart and want assist rendering it an actuality, Leibish & Co. offers a “Design Your Own” jewelry instrument, which Benji mentioned is actually the most widely used item.
“Obviously, when searching for an unique part, individuals frequently desire certain rocks and setting types they will have already dropped in love with,” he said. The “Design a” tool makes it possible for clients to construct an item making use of the material, setting, and metal regarding option.
“it permits them to deliver their desires to life â with this knowledge in artistry,” Benji informed you.
Extras & brand new using the internet Tools in Store for Leibish & Co.
since it appears toward the future, Leibish & Co. is actually gradually moving toward higher-ticket items and item diversity. The business feels comfortable branching out over new products because of the devotion and love it pertains to finest their present creations.
“we’ve mentioned launching different add-ons â such as for instance luxury watches, bags, plus pencils,” Benji stated. “But we decided to hold back until we 1st perfected the primary distinct product, that’s diamonds.”
Leibish & Co. can searching for ways to carry on refining its well-known site, too. One-way it intends to enhance their internet based knowledge is by introducing augmented real life attributes, which will provide virtual buyers more of an in-store experience.
As a business featuring its roots in colourful diamonds and ecommerce, Leibish & Co. consistently innovate in a conventional industry which views change since the different, perhaps not the guideline.